Health Risk Screening
ITC needs to know how we can help care for you. Plus, we’ll reward you for telling us!
The Health Risk Screening (HRS) is a questionnaire that asks you about your health history and if you have any healthcare conditions. We want to know about your health right away so we can help match your needs with the right healthcare team. That’s why we give you a $30 My Health Pays® reward if you complete this questionnaire within 90 days of becoming a member.
Complete your HRS by choosing one of these options:
Member Portal
- Visit my.iowatotalcare.com and click "For Members" and then "Member Portal."
- Select "Assessments" under "Medical Record."
- Click "Start" and select "ITC HRS."
Mobile App
- Download the Health Insurance Portal mobile app.
- Select "Health Record" and then "Assessments."
Phone Call
- Call us at 1-866-319-0170 (TTY: 711).
- We're available Monday through Friday 8 a.m. to 7 p.m. CT.
Need help? Try these guides:
- Where to Complete a Health Risk Screening (PDF)
- How to Complete a Health Risk Screening (PDF)
- Secure Member Portal Registration Process (PDF) – coming soon