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Provider Trainings & Webinars

Welcome to Iowa Total Care. We thank you for being part of our network of participating physicians, hospitals and other healthcare professionals.

Partnering with Iowa Total Care

Upcoming Trainings & Webinars

This provider webinar covers the following topics:

  • How to register with Payspan (New User)
  • How to add additional registration codes to an existing Payspan account
  • How to navigate through the Payspan web portal
  • How to view a payment
  • How to find a remit
  • How to change bank account information
  • How to add new users

Webinars are presented the 3rd Wednesday of each month. Register today (CTRL + click on hyperlink below to register):

What is Project ECHO?

Project ECHO (Extension for Community Healthcare Outcomes) is a lifelong learning and guided practice model that revolutionizes medical education and amplify local capacity to provide best practice care for underserved people locally and all over the world.

What is/are the benefits?

Currently, Iowa PCA coordinates two Project ECHO series in which Iowa Total Care has the opportunity to promote to their providers.  These interactive tele-monitoring programs focus on Hepatitis C and Behavioral Health allowing primary care clinicians an opportunity to become experts in delivering specialized care through a mentoring-based initiative.

These programs are open to a wide array of healthcare staff across the state of Iowa and across practice entities – providers, mid-levels, community health workers, counselors, therapists, nurses, behavioral health staff, pharmacists, etc. The curriculum is delivered at no-cost to our providers and offering FREE continuing educational credits through Des Moines University.

For more information, please visit the Iowa PCA ECHO website

2021 Sessions

To register, If you are interested in participating, please email the following information: 

  • Name
  • Title
  • Organization Name

On-Demand Learning

  • How to Correct a Claim (Video)
  • How to Create & Submit an Authorization (Video)
  • How to Submit a Reconsideration (Video)
  • Member Eligibility (Video)
  • Recurring Claims Submission (Video)
  • Registration & Login (Video)
  • Viewing Claims (Video)
  • Viewing Prior Authorizations (Video)

Understand how to read or interpret incoming remittance advice and/or explanation of payment.