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Iowa Total Care adheres to the State of Iowa Preferred Drug List (PDL) to determine medications that are covered under the Iowa Total Care Pharmacy Benefit, as well as which medications may require Prior Authorization (PA). 

Some members may have copayment or cost share when utilizing their prescription benefits. Please refer to the Iowa Total Care Member ID card for information or call Iowa Total Care at 1-833-404-1061.

Iowa Total Care works with Envolve Pharmacy Solutions to administer pharmacy benefits, including the Prior Authorization process.

Prior Authorization Fax: 1-866-399-0929

Clinical Hours: Monday – Friday 10 a.m. - 8 p.m. (CST) 

To find a pharmacy that is in the Iowa Total Care network, you can use the Find a Provider tool