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Medical Home

Iowa Total Care is committed to supporting providers in achieving recognition as Medical Homes and will promote and facilitate the capacity of primary care practices to function as Medical Homes by using systematic, patient-centered and coordinated Care Management processes.

Iowa Total Care will support Providers in obtaining either NCQA’s Physician Practice Connections®-Patient-Centered Medical Home (PPC®-PCMH) recognition or the Joint Commission’s Primary Care Medical Home Option for Ambulatory Care accreditation.

Medical Homes promote and facilitate a Medical Home model of care that provides better healthcare quality, improves Member self-management of their own care and reduces avoidable costs over time. Iowa Total Care will actively partner with Providers, community organizations, and groups representing our Members to increase the number of Providers who are recognized as Medical Homes.

Iowa Total Care has dedicated resources to ensure its providers achieve the highest level of PCMH recognition with a technical support model that will include:

  • Readiness survey of contracted providers
  • Education on the process of becoming certified
  • Resource tools and best practices

Iowa Total Care offers several HIT applications for our network providers who are either recognized PCMHs or are committed to becoming NCQA or Joint Commission accredited medical homes. Our Secure Provider Web Portal offers tools that will help support PCMH accreditation elements. These tools include:

  • Online Care Gap Notification
  • Member Panel Roster including member detail information
  • Trucare Service Plan
  • Health Record
  • Provider Overview Report

For more information on Patient Centered Medical Home recognition and best practice models visit the following web sites: