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Become a Provider

Join our Network

We are excited that you selected our provider network as your network of choice.

As an Iowa Total Care provider, you will have access to:

  • A comprehensive approach to care for your patients through disease management programs and healthy
    behavior incentives.
  • Initial and ongoing provider education through orientations, office visits, training and updates.
  • A dedicated claims team to ensure prompt payment.
  • Minimal referral requirements and limited prior authorizations.
  • A dedicated provider relations team to keep you informed and maintain support in person, by email or by phone.
  • An online Secure Provider Web Portal where you can check member eligibility, submit and verify prior authorizations and verify claims status.
  • Healthcare collateral for your patients (e.g., information about our benefits and services) and educational displays for your office.

Visit our Contracting and Credentialing Forms webpage for a list of our forms to make changes/additions.

Additional Services

Expanded, cost-effective mental health and substance use services offered by contracted providers to Medicaid members through the 1915(b) waiver.

  • Respite
  • Wraparound services
  • Peer and parent peer support
  • Community support services (CSS)
  • Intensive psychiatric rehabilitation
  • Residential substance use disorder treatment (levels III.1, III.3 and III.5
  • Community-based substance use disorder treatment (levels III.3, III.5 and III.7)

If you are interested in providing B3 services, please contact us by email: NetworkManagement@IowaTotalCare.com

Home- and Community-Based Services (HCBS) Waivers:

Provides financial assistance and personalized support for eligible individuals.

  • Supports independence
    • Allows individuals with functional, cognitive and other physical/mental health needs to receive care at home or in the community.
  • Expanded benefits
    • Because these are funded through Medicaid’s HCBS waiver programs, members enrolled in waivers can access Medicaid covered services.

Habilitation Services:

Provides personalized support for eligible individuals with serious mental illness (SMI) or serious emotional
disorder (SED).

  • Supports independence
    • Assist members in acquiring, retaining and improving the self-help, socialization and adaptive skills necessary to reside successfully in the home and community.
  • Expanded benefits
    • Members of any age qualify if their income is at or below 150% of the federal poverty level and they meet at least one of five risk factors and two of five assistance needs.

How to Enroll for Waivers and Habilitation Services:

    Training

    Iowa Total Care offers behavioral health, physical health and long-term services and supports trainings for all Iowa providers – at no cost! For more information, visit our Provider Trainings & Webinars webpage.

      Need to request virtual or in-person training? Complete the online Provider Training and Education Request Form.