How to Renew
Annual Choice Period is August 1 through September 30, 2021.
If your Medicaid eligibility is renewed and you want to keep things just the way they are with Iowa Total care, you do not have to do anything.
If you have questions or would like to discuss your MCO options, call Iowa Medicaid Services at 1-800-338-8366 or locally in Des Moines at 515-256-4606. You can also email Iowa Medicaid Services at IMEMemberServices@dhs.state.ia.us.
2021 Redetermination Happening Now
It is time to review Medicaid/Hawki eligibility for you or someone in your household. Your household should have received or will be receiving an annual Medicaid/Hawki review form in the mail. Make sure that you complete and return the review form and all of the requested information in a timely manner, so it can be determined if you or someone in your household will continue to receive Medicaid at the end of the COVID-19 public health emergency.
Failure to provide the form may cause a disruption to Medicaid/Hawki benefits when the COVID-19 public health emergency ends. If you have questions, call the DHS Contact Center at 1-855-889-7985.