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How to Renew

When COVID-19 first began, there was a rule put in place to make sure all Iowa Medicaid members received healthcare coverage, no matter if they were eligible for the program or not. This rule is known as Continuous Coverage Requirement. Starting April 1, 2023, this rule will be ending. This means you will go through a review process to see if you qualify for Iowa Medicaid coverage. 

As an Iowa Medicaid member, you can expect to receive mail from Iowa Medicaid soon. If you receive a request for information, be sure you respond in a timely fashion.  

Make sure your address, phone number and email contact information are up to date. 

For more information on the review process, visit: 

Iowa Department of Health & Human Services | Medicaid Unwind

To Update Your Contact Information

Contact Iowa Total Care Member Services at 1-833-404-1061.

For Questions About Your Renewals

Contact Iowa HHS at 1-855-889-7985.