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Transportation

You may be able to get no-cost rides to your non-emergency doctor appointments. To set up a ride, please call Access2Care at 1-833-404-1061 (TTY 711), press 2 for Iowa Total Care Member Services, then press 1 for Transportation.  

If a family member or friend drives you to an appointment, they may be able to get help paying for gas. Call Access2Care prior to your appointment if you wish to use the mileage reimbursement program.

Please set up rides at least 2 working days before an appointment. Rides can be scheduled up to 60 days in advance of an appointment. At times urgent trips can be made with less than a 2-day notice. Access2Care may check with your doctor to make sure the appointment is urgent.