Non-Emergency Medical Transportation (NEMT)

You may be able to get no-cost rides to your non-emergency doctor visits, even a monthly bus pass. If family or friends drive you to an appointment, you may be able to get help paying for gas. You may also qualify for reimbursement of meals and lodging.

Scheduling Rides

Rides must be set up at least 2 working days before an appointment. At times, urgent trips can be made with less than a 2-day notice. Access2Care may check with your doctor to make sure the appointment is urgent.

Rides can be scheduled up to 30 days in advance of an appointment. You can schedule rides up to 90 days in advance for certain types of appointments. These include dialysis, chemotherapy or radiation treatments.

To schedule a ride, you can call Access2Care. Or, you can use their mobile app.

Call Access2Care to schedule a ride

  1. Please call Access2Care at 877-271-4819.
Use the mobile app to schedule a ride
  1. Visit the Google Play or Apple App Store on your smartphone. There, you can download the Access2Care app.
  2. Once you download it, click Register in the app.
  3. Enter your member ID, date of birth, home address, email address and phone number.
  4. You are now ready to schedule rides.