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You may be able to get transportation for your non-emergency medical appointments. If you are eligible, rides are free. Iowa Total Care works with Access2Care to provide transportation.

To arrange transportation, call Iowa Total Care Member Services. The phone number is 1-833-404-1061, TTY 711. You can choose the transportation option. This will connect you to Access2Care.

Please schedule your ride at least two working days before your appointment. You can schedule a ride up to 60 days before your appointment. Sometimes urgent medical trips can be requested with less than 2 days’ notice. Access2Care may check with your provider to make sure the appointment is urgent.

Common Questions About Transportation (PDF)

Meals & Lodging Reimbursement Guidlines (PDF)