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Video Appointments with a Doctor 24/7*

powered by Babylon

At no cost for Iowa Total Care members

video chat 

Iowa Total Care has partnered with Babylon to give 24/7* access to medical care. It’s an easy way to get services from a doctor. Have a video appointment with a doctor, face-to-face anytime. Talk with a doctor about non-emergency issues. Get medical advice and referrals too.

Babylon doctors can also help with:

  • Allergies
  • Anxiety and Depression
  • Rashes and Pink Eye
  • Stomach-ache and Diarrhea
  • Bladder and UTI
  • Headaches and Migraines
  • Fever, Flu, coughing and Bronchitis
  • Prescriptions if needed, restrictions may apply
  • And much more!

Get started:

  1. Search ‘Babylon Health’ in the App Store or Google Play to download
    Get Babylon Health on Google Play download on the Apple App Store
  2. Download the app
     babylon heart logo
  3. Register by entering your personal information and the code ITC. You must be 18 or older to register. If you are a parent or guardian registering for a child under 18, you must register first and then add the child to your account. A parent or guardian needs to be present during a Babylon video appointment with a minor.

Once you complete these steps you will be ready to make an appointment! Keep an eye out for a welcome email from Babylon.

Help and Support

User Guide (PDF)

If you need help setting up your account, please contact the Babylon support team:

Email: us-support@babylonhealth.com  

Phone: 1-800-475-6168

*Behavioral health services are available Monday - Friday 7:00 a.m. to 7 p.m. CST