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Video Appointments with a Doctor 24/7*

At no cost for Iowa Total Care members

powered by Babylon

video chat 

Iowa Total Care has partnered with Babylon to offer 24/7* access to medical care at no cost to members.

Download Babylon for video appointments with a doctor face-to-face anytime, day or night right from your phone.

Babylon is a convenient way for Iowa Total Care members to receive services from a doctor. Download Babylon to your phone for 24-hour* access to in-network health-care providers for non-emergency issues. This includes medical advice and referrals.

Babylon doctors can also help with:

  • Allergies
  • Anxiety and Depression
  • Rashes and Pink Eye
  • Stomach-ache and Diarrhea
  • Bladder and UTI
  • Headaches and Migraines
  • Fever, Flu, coughing and Bronchitis
  • Prescriptions if needed, restrictions may apply
  • And much more!

Get started:

Once you complete these steps you will be ready to make an appointment! Keep an eye out for a welcome email from Babylon.

  1. Search ‘Babylon Health’ in the App Store or Google Play to download the app,

    Apple App Store iconGoogle Play icon
  2. Download the app
     
  3. Register by entering your personal information and the code ITC

 

Help and Support

User Guide (PDF)

If you need help setting up your account, please contact the Babylon support team:

Email: us-support@babylonhealth.com  

Phone: 1-800-475-6168

*Behavioral health services are available Monday - Friday 7:00 a.m. to 7 p.m. CST