Skip to Main Content

Manuals, Forms and Resources


  • Provider Manual (PDF) - Includes information on, but not limited to, programs benefits and limitations, prior authorizations, urgent and emergency care, member rights, provider rights for advocating on behalf of members, cultural competence, grievances and appeals, and key contacts.
  • Provider Billing Manual (PDF) - Includes information on, but not limited to, Iowa Total Care’s billing guidelines, cost sharing requirements, and policies and procedures for third party liability and other collections. 
  • Consumer Directed Attendant Care (CDAC) User Guide (PDF) - Includes information on CDAC servies covered by Iowa Total Care. 


*Before filling out the forms below, right click on the link and choose “Save Link As” to save it to your desktop. This will make sure the file shows the information correctly.

Iowa Total Care Forms

Provider Contracting & Credentialing Forms have been moved to the Contracting & Credentialing Forms page.

Provider Resources