Partner With Care Management for Better Member Outcomes
Date: 02/02/26
Iowa Total Care is committed to supporting you in delivering high-quality, person-centered care. Our care management team works alongside providers to ensure members receive coordinated services tailored to their needs.
What Care Management Can Do
- Conduct health risk screenings and assessments.
- Develop person-centered care plans.
- Coordinate transitions of care and long-term services and supports (LTSS).
- Coordinate care and access to member records between treating providers.
How We Collaborate With You
- Notifications
- You’ll receive alerts when members enroll in care management.
- Shared Plans
- You’ll receive copies of member care plans and updates while member is enrolled in care management.
- Direct Support
- Care managers are available for input on treatment plans and complex cases.
Education Resources
For easy access to resources, visit the following Iowa Total Care webpages:
- Manuals, Forms and Resources
- For Providers
- Easy access to portal, quick links and provider alerts.
- Provider Trainings & Webinars
Your Role
- Share treatment plans and assessments with care managers.
- Participate in member-centered meetings for complex cases.
- Use our digital tools to stay informed and engaged.
Together, we can improve outcomes and enhance the member experience.
To connect with a care manager, call 1-833-404-1061 and ask to speak with Care Management or email: care_management@IowaTotalCare.com.
For questions or concerns, contact your provider engagement account manager in your area or call Provider Services at 1-833-404-1061, Monday – Friday 7:30 a.m. to 6 p.m. CT.
Thank you for your partnership in serving Iowa Total Care members.