Babylon Health's Telehealth Services No Longer Available

Date: 08/11/23

Thank you for being a participating provider with Iowa Total Care. We’d like to update you on some important information regarding our Medicaid members’ telehealth coverage.

Babylon Health’s telehealth services are no longer available as of August 7, 2023. Due to this change, you may receive new requests for both virtual and in-person services from Iowa Total Care members as you are currently in our network. As always, please verify each member's eligibility, benefits, and referral requirements before rendering care.

We value your continued partnership with Iowa Total Care. Please contact Provider Services at 1-833-404-1061 with any questions.